Awards & Recognition

Confero and its leadership team have earned recognition for customer experience research, operational excellence, ethics, and industry leadership across multiple industries and organizations.

Hearing before the House Committee on Small Business on “Independent Work, Real Opportunity: The Gig Economy and the Future of Entrepreneurship,” April 21, 2026.

CLIENT PERSPECTIVES

Organizations across multiple industries have partnered with Confero to strengthen customer experience, improve operational consistency, and uncover actionable insights through real-world evaluation programs.

  • Airport Marketing Administrator Rates Confero’s Reports –

First, great meeting today.

Please thank Paul for all of his hard work along with all of the work you have done on the Parking project.

I am so excited about the report. FANTASTIC!!!

Airport –
Marketing Administrator Rates Confero Research Reports

  • Vice President of Quality Assurance, Training & Safety Shares Opinion of Confero’s Research Program –

This program has been nothing short of earth shattering for our leadership team.


We have learned so much about our staff’s tendencies and where we need to do a better job on our training and coaching.

Property and Casualty Insurance Inspection and Reporting –
VP of Quality Assurance, Training & Safety’s Opinion of Confero

  • Long Term Client Reviews Confero’s Ongoing Customer Experience Research Services –

It has been a pleasure working with Confero for these past 14 years. We have found their services are top notch, the data they provide is actionable and our field teams rely heavily on the mystery shop reports.


We have found over the years that Confero comes to us with new ideas and keeps us abreast of trends in customer experience research.

We never have to change providers in order to get fresh ideas! I consider them a true partner in our success.

Fortune 500 Automotive/Petroleum Company –
Director of Customer Experience Reviews Confero

This is fantastic information.

The information we presented last week was received really well and created a lot of discussion with franchisees at the owners meeting.

Thank you again for your support.

Global Beverage Company –
Senior National Sales Executive

FEATURED RECOGNITION

Recognition for Leadership, Ethics & Customer Experience Excellence

Confero has earned recognition from national business organizations, customer experience associations, and industry leadership groups for operational excellence, ethics, growth, and customer experience research.

U.S. Chamber of Commerce CO-100

Top Small Business Recognition

U.S. Chamber of Commerce
Top Enduring Business

Business Longevity & Leadership

MSPA Shoppers
Choice

Industry Trust Recognition

Stevie Awards

Customer Service Consulting Practice of the Year Business Longevity & Leadership
& more.

Marketing Research
& Insight Excellence Awards by Quirks

Research Innovation Finalist

Pinnacle Business
Awards Winner

Entrepreneurial staying power,
innovation & community involvement

ADDITIONAL RECOGNITION

Business Leadership & Growth

Ethics & Trust

Workplace & Culture Recognition

  • Inc. 5000
  • Business Leader Magazine Top 100 Recognition
  • DiversityBusiness Recognition Series
  • Carolina Parenting Inc. – Family-Friendly 50
Visit Confero inc.’s Recognition Archive
  • Image of Elaine Buxton the CEO of Confero
Elaine Buxton

Leadership Recognition

Elaine Buxton’s leadership has been recognized through industry governance roles, ethics leadership, executive honors, and national policy participation.

  • MSPA President
  • BBB Chair
  • Women Presidents Organization
  • Congressional testimony
  • Enterprising Woman of the Year
  • Stevie Judge
View Elaine Buxton Leadership & Media

See How These Insights Translate Into Action

Confero’s recognition reflects decades of helping organizations strengthen customer experience, operational consistency, compliance, and frontline performance through real-world evaluation programs.

Third Party Delivery and Mystery Shops | Confero

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